If you are already logged into your LSU Office 365 mail account in your web browser, the message will open in your browser with no further action required. Option 2: Under the “sender has sent you a protected message” text, there will be a link to “Read the message.” Click “Read the message.” If the message is legitimate, it will be viewable as per the steps above.

This protects your account from phishing attacks. Option 1 ( preferred): Go directly to OWA by going to and sign in to your Office 365 account. If your Outlook client is unable to decrypt the message, an encrypted message will read “ Sender (sender’s email address) has sent you a protected message.” If you receive an encrypted message and you’re in Outlook Web Access, OME will automatically decrypt the message.Ī banner will appear under the sender’s information and above the email body describing the permissions set on the message. Reading Messages From Outlook Web Access:

Some Outlook clients are able to receive encrypted messages, and will not require the use of the encrypted message portal or Outlook Web Access however, the Outlook Web Access application is the recommended and easiest method to view these messages.

Open office 365 mail